Prompt Care CHSP Fee Policy

The Commonwealth Home Support Programme (CHSP) is one consolidated programme providing entry-level home support for older people who need assistance to keep living independently. This Fee Policy has been created to provide a standard framework (promoting equality) for Prompt Care to collect a contribution towards client care. The framework allows for a flexible approach on a per client basis that also considers financial hardship. The fee schedule is subject to change.

Practice Outcomes


All clients are briefed on Prompt Care's CHSP Fee Policy prior to service delivery. Clients will be given at least 30 days notice of any changes to the Fees Schedule and or Fee Policy.

Invoicing and Payment Methods

Our Responsibility to the Client

Clients have a responsibility to

Prompt Care will apply the CHSP Client Contribution Framework principles

Non-Payment of Fees